If your Genie window opens outside of the screen or in a weird location, this video will show you how to set it to maximised. There's also steps below if you prefer.
First step is to press the start menu and start typing Genie.
Right-Click on the Genie icon and select Open File Location
A Windows explorer window will open up. Right-click on the Genie Icon (it will likely be Genie Client, not single user) and press Properties.
Select where it says normal window and select Maximised.
Press OK. You may need administrator rights to change this. If so, please call Medihost on 1300 566 050 opt 2.
If you access Genie from the desktop, you can repeat the above steps by right-clicking on the Genie icon and selecting properties.